Terms and Conditions
By using the Memofreeze platform, you agree to the following terms and conditions.
1. General
The following terms govern the use of the Memofreeze platform:
1.1. The platform is operated by Kevin Linne, Fröbelstr. 40, 35394 Gießen, Germany.
1.2. By using the platform and its services, users (hereinafter referred to as "Users") agree to the following terms and conditions.
1.3. The platform allows registered users to create digital guestbooks for events, which guests can access via a QR code. Guest contributions are stored and provided for the host.
2. Services
2.1. Memofreeze offers the following features and upgrades:
- Free: Create a guestbook where up to 50 people can leave text entries.
- Plus upgrade (€4.99 per event): Guests can also upload photos and respond to questions defined by the host.
- Giga upgrade (€10 per event): Up to 300 people can contribute entries.
2.2. Contributions (texts, photos, responses) are stored for the host and are accessible for a period of 3 years.
2.3. The platform is provided "as is." There is no guarantee of permanent availability or error-free use.
3. Registration
3.1. To create guestbooks, registration is required. Users must provide the following information:
- A valid email address.
- A self-chosen password.
3.1. The user is obligated to keep their login credentials confidential and not share them with third parties.
3.2. There is no entitlement to registration. The operator may reject registration requests without giving reasons.
4. Host Responsibility
4.1. Hosts are responsible for ensuring that no illegal or copyright-protected content is uploaded to the guestbook by guests.
4.2. The host must ensure that the consent of depicted individuals is obtained if guests upload photos.
4.3. In the event of legal violations, the host is liable and indemnifies the platform operator against all third-party claims.
5. Prices and Payment Terms
5.1. Creating a guestbook in the free version is free of charge.
5.2. The following prices apply for paid upgrades (Plus and Giga):
- Plus: €4.99 per event
- Giga: €9.99 per event
Payment is processed via Stripe. The terms of use and privacy policy of Stripe apply (https://stripe.com/privacy).
Paid upgrades are one-time payments and non-refundable unless legal refund claims apply.
6. Retention and Deletion
6.1. Guestbook entries are stored for a period of 3 years and then permanently deleted.
6.2. Users can cancel their registration at any time. This will result in the deletion of all data created by the user unless legal retention obligations apply.
7. Rules of Use
7.1 Users are not allowed to use the platform to:
- Upload content that is illegal, offensive, discriminatory, or otherwise inappropriate.
- Upload content that infringes copyrights or the personal rights of third parties.
7.2 Violations of these rules may result in account suspension or deletion of the guestbook.
8. Liability
8.1. The operator is not liable for:
- Content uploaded by users or guests.
- Damages resulting from the use of the platform, unless caused by intent or gross negligence of the operator.
8.2. The operator is not liable for technical disruptions, data losses, or unauthorized use of data by third parties.
9. Content Rights
9.1. By uploading content, users and guests grant the operator a non-exclusive, spatially and temporally limited right to use the content for display on the platform during the retention period.
9.2. Users ensure that they have the necessary rights to the uploaded content.
10. Changes to the Terms and Conditions
10.1. The operator reserves the right to amend the terms and conditions. Changes will be communicated to registered users at least 4 weeks in advance via email.
10.2. If the user does not object to the changes within 2 weeks of receiving the change notification, the amended terms and conditions will be considered accepted.
11. Applicable Law
11.1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
12. Contact
If you have questions about the terms and conditions, please contact us:info@memofreeze.com